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Course fees are non-refundable. If you wish to cancel a face to face course, you may reschedule and attend a different course at a later date. Please let the course instructor know that you are changing course attendance dates. Contact information can be found under the Service Page.

Course fees are non-refundable for the self-paced on-line review course.  The adult learner must successfully complete all 25 modules with a passing quiz score of 70% or better for each module within 30 days of beginning the self-paced on-line review course with a maximum of three (3) attempts allowed to successfully complete all module quizzes.

At the completion of the course, an approved IBSC and BCCTPC® course site completion certificate will be awarded with sixteen (16) hours of continuing education for all face to face courses attended and/or twenty (20) hours of continuing education for the self-paced on-line review course, provided that the course participant has attended the full two-day face to face course and/or has completed the self-paced on-line review course successfully.